FAQ

 

Yes, absolutely!

Contact us: Send an email to giovanishop@outlook.com to register your return. This must be done within 14 days.

Pack the product: Make sure the product is well-packaged to prevent damage during transport.

Send the package: Ship the package after contacting us via email. Please include your name, order number, and reason for return.

How long does it take to receive my order?

It depends on your location. Orders processed here will arrive within 4-7 business days. Overseas deliveries may take 7-16 days. Delivery details will be provided in your confirmation email.

Payment methods?

We accept iDEAL, PayPal, Credit Card, and Apple Pay.

Do I receive a tracking number with my order?

Yes! You will receive a tracking number once your order has been shipped.